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Bexley care home receives Good rating following unannounced inspection

PUBLISHED: 07:00 22 May 2018

Feedback from staff and residents praised the quality of the care provided. Picture: Weybourne Care Home

Feedback from staff and residents praised the quality of the care provided. Picture: Weybourne Care Home

Archant

Weybourne Care Home in Abbey Wood has recently been inspected by the Care Quality Commission (CQC), and has received a ‘Good’ rating across all areas.

The unannounced inspection took place in March. Picture: Weybourne Care HomeThe unannounced inspection took place in March. Picture: Weybourne Care Home

The care home, owned and managed by Avante Care & Support, provides accommodation and personal care for up to 40 older people and specialises in caring for people living with dementia.

Located in Finchale Road, Abbey Wood, the unannounced inspection by the CQC on March 13 saw inspectors assess whether the service is safe, effective, caring, responsive and well led.

Inspectors spoke to residents, relatives, staff members and health and social care professionals.

The published report from CQC states that the residents they had spoken with had told them that they felt safe at Weybourne and well cared for by the staff, who they said were kind and respect their privacy, dignity and independence.

The report states: “Risks to people’s health and wellbeing had been assessed, and identified risks were managed safely” and that medicines were managed appropriately.

The inspectors observed staff with residents and examined the staffing rota, policies, incident and accident records, recruitment and training records.

A staff member said: “We have sufficient staff and we work as a team.”

They also observed the lunchtime meal and reported the wide variety of foods available to residents.

The report states that all meals looked fresh and appetising, with something to suit all dietary requirements.

Feedback from one relative included: “They are like a big family at Weybourne, there is always someone around to talk too.”

One resident said: “The manager is lovely, and the staff are polite.”

CQC inspectors spoke with staff, who were complimentary about the home and said that the manager was very supportive.

One staff member said: “Both the registered and the deputy manager are brilliant.

“They are very hands on and available at any time.”

Another said: “The registered manager is one of the best.

“I love working here. We are a very good team.”

To see the full CQC report for Weybourne visit http://www.cqc.org.uk/sites/default/files/new_reports/INS2-3132519187.pdf

To arrange a viewing call the home manager on 0208 3108674.

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