Commuters tell Southeastern boss: “Trains are unreliable and overcrowded”
PUBLISHED: 09:19 21 July 2015 | UPDATED: 09:19 21 July 2015
James Brokenshire chairs passenger meeting
TRAIN travellers vented their ever-unresolved frustrations to the boss of Southeastern at a meeting in Sidcup last week.
Managing director David Statham, along with Network Rail area director Ellie Burrows, heard complaints about reliability, capacity and the work at London Bridge.
The meeting was chaired by Old Bexley and Sidcup MP James Brokenshire.
Other issues that came up included the removal of trees and foliage between Bexley and Albany Park stations and litter on the railway banks.
Mr Statham said Southeastern was committed to improving punctuality and service, and said the company was talking to the Department for Transport about providing extra carriages to reduce overcrowding.
Mr Brokenshire described the meeting as “a useful opportunity for train users to highlight their concerns”.
“For me, the discussions reinforced a number of key issues on which I continue to press both organisations and the Department for Transport,” he added.
“These include the need for additional rolling stock to ease congestion and underlying issues of reliability and punctuality.”