Crayford Library could be the new home of the town’s post office as consultation launches

PUBLISHED: 15:35 11 July 2017 | UPDATED: 16:10 11 July 2017

Crayford Library could be the new home of the town's post office by the autumn

Crayford Library could be the new home of the town's post office by the autumn


The Post Office is seeking residents’ views

After waiting a year for a replacement, Crayford residents’ new post office could be on the way in the coming months, as a new consultation launched today.

The former location inside the now-closed Mace Store on Crayford closed last summer, as developers looked to turn the property into an ice cream parlour.

Since then there has been heavy campaigning from residents, councillors and MP David Evennett to replace the vital service.

During the closure, residents have had to travel to Bexleyheath or Dartford to have access to post office services.

Today (Tuesday) the Post Office launched a six-week public consultation on returning the branch and basing it at Crayford Library, less than five minutes walk away.

Mr Evennett said: “The town and its residents need and value a post office, and the last year has been difficult without one.

“I am delighted that the process of re-establishing the post office in Crayford has begun and I look forward to the opening in the autumn.”

Should the move be approved, the post office could be up and running by November and is expected to offer the same services and products as the former branch, but with three serving positions, one screened and two open plan.

Disabled access including space for a wheelchair, access ramp and a hearing loop are all set to be provided inside the property.

Under proposals, the service would be open 9.30am to 5.30pm on Monday, Tuesday, Thursday and Friday.

On Wednesday it would open from 9.30am to 7pm while on Saturday it would open from 9.30am to 5pm and would remain closed on Sunday.

Regional network manager Suzzane Richardson said: ““This new location, with extended opening hours, would make it easier for customers to get their cash, send and collect their mail and do their banking because we know how important these services are to local residents.

“We are confident that this vibrant new-style post office at the heart of the local community will meet customer needs. This modernisation is part of a major investment programme, the largest in the history of the Post Office and will secure services for the future.”

The consultation closes on Tuesday, August 22, to respond, visit or email

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