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£1,400 to kill ONE mouse

PUBLISHED: 16:45 04 March 2009 | UPDATED: 16:15 25 August 2010

A FAMILY was forced to shell out more than £1,400 for a pest control company to get rid of ONE mouse.

A FAMILY was forced to shell out more than £1,400 for a pest control company to get rid of ONE mouse.

Jo Redfern of Cleanthus Road, in Shooters Hill, was astounded when she was handed a £1,411.12 bill from pest control company Dial A Kill who set up more than 30 traps in her house to snare one rodent.

The company from Hastings Road, Bromley had quoted her £65 per half hour labour and £8 per trap - a quote confirmed by the Times - but ended up charging a staggering £967.06 for materials alone, which included 31 £24.77 6x6cm trays and two £50 bait boxes in the garden.

The invoice showed that the company had even miscalculated the number of traps it had provided, reporting that it had set 34 traps but charging the family for 35.

Mum-of-one Mrs Redfern, 38, who claims there was no evidence of an infestation, claims she has been ripped off by the company who took pre-payment and carried out the work while she was at work.

She said: "There was absolutely no evidence of there being an infestation - it was one mouse, one very expensive mouse.

"It's like they were practising a scorched earth policy. There will be no mice alive in SE18 with the amount of traps they have set up.

"I can't help but think they were pulling a fast one."

Mrs Redfern reported the company, that has branches in Hayes Lane and Burnt Ash Lane as well as others in Orpington, Belvedere and Bexleyheath, to Bromley Trading Standards which said the company ws in breach of its verbal contract.

A spokesman for Dial A Kill was unavailable for comment as we went to press.

kate.mead@archant.co.uk

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