Bexley police chief warns against fraudsters

PUBLISHED: 10:48 10 October 2013 | UPDATED: 10:48 10 October 2013

A Bexley police chief has warned residents to be vigilant as more elderly people are targeted by fraudsters.

Ch Insp Ian Bainbridge said: “I want Bexley residents to be alert to the way these criminals operate, and the difference their method has to a genuine call from the bank or Police so they do not become a victim of this crime.

“In these scams a fraudster telephones you claiming to be from the bank or police. They tell you that you bank card details have been used fraudulently. There is a small possibility that the police or bank could call you if this happened, so not every caller is a criminal. However, the criminal moves away from what I expect in the next two stages.

“The fraudster suggests that you hang up and ring back the police or bank to ensure the call is genuine. Don’t be fooled - they stay on the line and therefore keep the line open, preventing you from making a call. Always listen to ensure that you have a dialling tone before calling.

“Additionally, and very importantly, Police or your bank will never ask for your PIN or bank card number.

“These fraudsters will also send a taxi/courier to you to collect your bank card. There is no reason why the police or bank should need your credit card if it has been used in fraud.

“A bank employee or police officer will not come to your house to collect it and even if they did, they would never use a courier. If a police officer needs to speak to you, they will make an appointment, let you know if they will attend in uniform or plain clothes and always show you identification.”

If anyone has concerns they might have been targeted, call police on 101, or alternatively contact your local Safer Neighbourhoods Team.

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