Council in letter blunder apology
PUBLISHED: 10:18 26 March 2009 | UPDATED: 16:24 25 August 2010
A COUNCIL has apologised after letters containing residents private information were sent to the wrong address, writes Andrew Woodman.
A COUNCIL has apologised after letters containing residents' private information were sent to the wrong address, writes Andrew Woodman.
Bexley council has confirmed that some of the 94,000 council tax bills in the borough were put in the wrong envelopes.
The information on the bills gives the homeowner's name, address, property banding, bank sort code and the last digits of the account number as well as information on how they usually pay their bill and discount information.
One man from Welling, who wanted to remain anonymous, was alerted to the error after his bill had been posted to a neighbour.
He said: "This is just another in a long line of oversights in which we hear our private information is being mishandled or misplaced by local authorities. It's really infuriating."
A spokesman for Bexley council said: "We are very sorry for any inconvenience caused and this error is being investigated to avoid similar incidents in the future."
Anyone who has received the wrong bill are to contact the Council Tax Help Line 0845 3023200 or e-mail firstname.lastname@example.org.
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