Erith care home warned by health watchdog

An Erith care home was issued with a warning by a health watchdog after failing in key areas of care.

The Care Quality Commission (CQC) found Gateway Services, which looks after 34 people with learning disabilities and dementia in Pier Road, was not meeting basic standards by treating people with respect and protecting them from the risk of abuse.

The report published earlier this month from an inspection in August states: “People who use the service were not adequately protected from the risk of abuse because the provider had not taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.”

Overall the home was found to be failing in six essential areas. The CQC issued the home with a list of improvements to make, which Gateway Services says it has now made.

A Gateway Services spokesman said: “We are awaiting an unannounced inspection from the CQC in order for them to verify that we are fully compliant with the regulations when we expect them to confirm that we have met all their requirements.”

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