Greenwich and Bexley Community Hospice receives overall good rating in recent inspection

PUBLISHED: 14:30 21 March 2017

The Care Quality Commission rated Greenwich and Bexley Community Hospice

The Care Quality Commission rated Greenwich and Bexley Community Hospice


The Care Quality Commission made unannounced visits to the hospice in September and October

Following a recent inspection by Care Quality Commission, Greenwich and Bexley Community Hospice has received an overall good rating.

As part of its regulatory functions, the CQC made an unannounced visit to the hospice on September 28, and October 12 to carry out the inspection.

The inspection was planned to check whether the hospice was meeting the legal requirements and regulations of the Health and Social Care Act 2008, to look at the quality of the service, and to provide a rating for the service.

Staff, volunteers, patients and patients’ relatives were asked the following questions by inspectors: Is it safe? Is it effective? Is it caring? Is it reponsive? and Is it well-led?

The hospice received an outstanding rating for its responsiveness, and a good rating in the other areas, resulting in an overall good rating.

Chief executive of the hospice, Kate Heaps said: “This is a great result for the hospice and everyone who works here. I’m grateful to everyone for their efforts and hard work which helped us get this rating. I’m thrilled with the rating, and the report from the CQC. We’ve been coping with increasing need for our care so to get this rating is great news, and we can now work towards an Overall Outstanding rating. Thank you to everyone for helping make this happen.”

Ruth Russell, trustee and chair of the hospice’s quality and safety committee, said: “I’d like to thank everyone at the Hospice for their support and hard work to ensure we can provide such great care to people in the Bexley and Greenwich boroughs.”

An inspector, a pharmacist inspector and a specialist advisor carried out the inspection. The specialist advisor was a nurse with experience of working with people with palliative care needs.

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