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New figures question Southeastern's punctuality

PUBLISHED: 10:12 30 August 2013 | UPDATED: 17:03 30 August 2013

The punctuality of Southeastern's trains have been questioned

The punctuality of Southeastern's trains have been questioned

Archant

Southeastern's punctuality is much lower than they claim according to new figures.

The network, which runs services from central London through Bexley, Bromley and into Kent, say that 91.2 per cent of their trains are on time.

But according to figures released by Network Rail, the authority responsible for Britain’s railways, only 64.3 per cent of their trains keep to the scheduled timetable.

The train companies’ figures, which are made in conjunction with the government, allow services to be up to 10 minutes behind schedule before they are classed as late.

Nationally about 60 per cent of delays were attributed to Network Rail.

A spokesperson for Southeastern said: “Southeastern runs over 2000 services a day and more peak hour services than any other train company in the UK.

“The complex nature of our network (12 main lines of route and five major London terminals) makes operating this service a enormous challenge.

“Since we commence running the franchise, we’ve improved punctuality to best-ever levels. In the last month around 92.8 percent of our 2000 daily trains arrived within five minutes. 64.3 percent of trains arrived within one minute. We aim to run every train spot on time but we support our drivers to place safe driving ahead of punctuality, and allow platform staff to occasionally hold trains for passengers who need extra time to board a train or make a connection. It’s these occasions that affect the overall on-time running of the network.”

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