New signage at the Dartford Crossing unveiled

PUBLISHED: 12:30 21 November 2014 | UPDATED: 12:30 21 November 2014

Dartford Crossing

Dartford Crossing


Work to remove the booths and improve the road layout follow on November 28

Fifty new road signs on the approach to the Dartford Crossing will be unveiled ahead of the introduction of Dart Charge on November 30 the Highways Agency announced today.

To ease congestion at the Crossing a new payment system known as Dart Charge will be introduced later this month. Drivers will no longer stop at a barrier to pay the Crossing charge. Instead, they will pay in advance or by midnight the day after crossing. Payment can be made online, by phone or post or at one of thousands of retailers nationwide.

The new signs will be unveiled over the next week and will provide clear advice to drivers about the introduction of Dart Charge and how and when to pay.

A wide-ranging public information campaign is underway informing Crossing users in the UK and overseas about the changes. To date over 100,000 drivers have registered for a pre-pay account where they will receive a discount of up to a third on each crossing.

Highways Agency project director Nigel Gray said: “Fifty new road signs will provide drivers with clear advice about Dart Charge. We have been working hard to inform crossing users about Dart Charge and encouraging them to sign up for pre-pay accounts where they will receive a discount on each crossing.

“But for those who do not want accounts these signs will act as a firm reminder to pay Dart Charge by midnight the day after crossing.”

The majority of the new signs have already been installed – on roads including the M25, M20 and A13 – and will be unveiled in stages next weekend. Of the 50 new signs, 17 reused old sign posts to minimise the number of overnight lane closures.

Work to remove the booths and improve the road layout will begin on Friday 28 November - the same weekend the new payment arrangements go live - and will continue until spring 2015.

Connect Plus, a leading construction consortium and the Highways Agency’s main service provider for the whole M25, are carrying out construction work associated with the project.

Erwan Huerre, Connect Plus services transition manager said: “As well as informing drivers about the changes in the payment methods, additional signage will be used to raise awareness of the significant road works that will be taking place at the crossing.

“It is important to ensure that road users follow all signage on site and comply with speed restrictions and lane guidance, to ensure the safety of themselves, other motorists and road workers, and, to minimise disruption to their journeys.”

14 signs have already been revealed to advise drivers of the changes and are supported by electronic message signs during the countdown to the payment changes.

New height limit signage will also be unveiled to help drivers of taller vehicles heading northbound into the tunnels get into the correct lane in good time.


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