Over 100,000 vehicles register for Dartford Crossing Dart Charge

PUBLISHED: 14:38 17 November 2014 | UPDATED: 14:38 17 November 2014

Dartford Crossing

Dartford Crossing


Registering means motorists can make savings

More than 100,000 vehicles have been registered for a Dart Charge account, the Highways Agency revealed today.

Since account registrations went live on November 5, up to 2,200 people every hour have visited the Dart Charge website to sign up for a pre-pay account, which means they’ll save up to a third on each crossing.

To help ease congestion at the Dartford Crossing from November 30, drivers will no longer stop at a barrier to pay the Crossing charge. Instead, they will pay Dart Charge online, by phone or post or at one of thousands of retailers nationwide.

Highways Agency project director Nigel Gray said: “For most people using the Dartford Crossing, a prepay account will be the cheapest and most convenient way to pay the crossing charge. I’m really encouraged by the take up so far, but urge all drivers who use the Crossing to sign up for an account and benefit from the discount it offers.”

Fleet operators and haulage firms have been among the first to sign up. 1157 business fleets have already been migrated to Dart Charge, and the Dart Charge team are working with the 100 largest fleet operators - between them covering more than 20,000 vehicles - to help them prepare for the changes.

Foreign drivers have been setting up accounts too, with 3% of overall accounts - around the same proportion of foreign vehicles that use the crossing each day. Registrations from 52 different countries have been received so far.

All existing DART-Tag customers should now have been contacted with details of how to migrate their account. Any who have not yet been contacted should now call the Dart Charge team.

Work to remove the payment booths and introduce a new road layout will begin on November 28 and will be completed in spring 2015 when drivers will feel the full benefits of the improvements. All road works are being planned to minimise disruption.

Dart Charge in numbers

£2.50 the new cost for a car to use the Dartford Crossing from 30 November – reduced to £1.67 if paid using a prepay Dart Charge account

Over 77,000 number of accounts set up so far – covering over 100,000 vehicles

53% of people a day are registering for auto top up so they don’t have to remember to pay

It takes less than 7 minutes on average to set up an account

12% accounts set up on a mobile device

18% of accounts set up on a tablet

52 - number of countries where users have registered for account, including Germany, France, Netherlands Belgium, Spain, Poland, Italy, Czech Republic, Belgium, Spain plus one from … New Zealand


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