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Queen Elizabeth A&E among pateints’ least favourite in country

PUBLISHED: 07:00 02 August 2013

Queen Elizabeth Hospital’s A&E department is among patients’ least favourite in the country, according to a new survey.

The Woolwich emergency unit scored 14/100 in NHS England’s “friends and family test”, which asked whether patients would recommend it to friends and family.

The hospital takes more patients from Bexley since the close of the A&E unit at Queen Mary’s Hospital in Sidcup in 2010.

That makes it Britain’s seventh-worst out of 200.

Even so, 98 per cent of patients said they were “likely” or “extremely likely” to recommend the A&E department, while just one in every 46 was unlikely or unsure.

Meanwhile, inpatients ranked QEH the country’s 20th worst hospital out of 431.

By contrast, South London Healthcare Trust’s only other A&E department, at Princess Royal Hospital in Bromley, is among the country’s 20 best scorers.

A spokesman said: “We are aware the A&E unit at Woolwich is facing pressures at the moment, and are working hard to ensure the experience of patients using this service is improved.”


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