Queen Elizabeth Hospital, Woolwich, has ‘seventh least popular A&E in Britain’ - NHS England survey

PUBLISHED: 15:23 30 July 2013 | UPDATED: 18:27 30 July 2013

Picture: PA/Dominic Lipinski

Picture: PA/Dominic Lipinski

PA Wire/Press Association Images

Queen Elizabeth Hospital’s A&E department is among patients’ least favourite in the country, according to a new survey.

The Woolwich emergency unit scored 14/100 in NHS England’s “friends and family test”, which asked whether patients would recommend it to friends and family.

That makes it Britain’s seventh-worst out of 200.

Even so, 98 per cent of patients said they were “likely” or “extremely likely” to recommend the A&E department, while just one in every 46 was unlikely or unsure.

Meanwhile, inpatients ranked QEH the country’s 20th worst hospital out of 431.

By contrast, South London NHS Trust’s only other A&E department, at Princess Royal Hospital in Bromley, is among the country’s 20 best scorers.

A spokesman said: “We are aware the A&E unit at Woolwich is facing pressures at the moment, and are working hard to ensure the experience of patients using this service is improved.”

If you value what this story gives you, please consider supporting the Bexley Times. Click the link in the orange box above for details.

Become a supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Latest from the Bexley Times