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Queen Elizabeth Hospital, Woolwich, has ‘seventh least popular A&E in Britain’ - NHS England survey

PUBLISHED: 15:23 30 July 2013 | UPDATED: 18:27 30 July 2013

Picture: PA/Dominic Lipinski

Picture: PA/Dominic Lipinski

PA Wire/Press Association Images

Queen Elizabeth Hospital’s A&E department is among patients’ least favourite in the country, according to a new survey.

The Woolwich emergency unit scored 14/100 in NHS England’s “friends and family test”, which asked whether patients would recommend it to friends and family.

That makes it Britain’s seventh-worst out of 200.

Even so, 98 per cent of patients said they were “likely” or “extremely likely” to recommend the A&E department, while just one in every 46 was unlikely or unsure.

Meanwhile, inpatients ranked QEH the country’s 20th worst hospital out of 431.

By contrast, South London NHS Trust’s only other A&E department, at Princess Royal Hospital in Bromley, is among the country’s 20 best scorers.

A spokesman said: “We are aware the A&E unit at Woolwich is facing pressures at the moment, and are working hard to ensure the experience of patients using this service is improved.”


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