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Stop nuisance calls with new scheme

PUBLISHED: 16:01 08 April 2015 | UPDATED: 16:01 08 April 2015

Bexley Trading Standards is supporting a new scheme to combat nuisance calls

Bexley Trading Standards is supporting a new scheme to combat nuisance calls

(c) Stockbyte

Trading Standards Bexley is backing trueCall

People in Bexley are being encouraged to take advantage of a new scheme to block nuisance calls.

Trading Standards Bexley is backing trueCall, a phone number which people can supply instead of their own when they fill in online forms.

“People often find that when they try to complete online forms, such as for booking tickets, donating to charity, making a sales enquiry or obtaining an insurance quote, they are asked for their phone number,” a spokesman from Trading Standards explained.

“However, there is no reason to provide a phone number. If the company needs to contact you they can email. Unfortunately, these online forms often cannot be completed unless a phone number is provided, even if you would prefer not to give it out.

“That is where trueCall38 comes in. Use 0333 88 88 88 88 instead of your own phone number. When a call centre phones, they will then hear the announcement: “TrueCall38 is handling my calls. I prefer not to be contacted by phone, so please contact me via email address. Goodbye!”

Steve Smith, trueCall director and nuisance call campaigner, said: “Some organisations, such as airlines or hospitals, do really need your telephone number to contact you, whereas others, such as price comparison websites, online shops, charities, or theatre booking sites, don’t.

“The free trueCall38 number neatly bypasses this problem, letting you complete the form, safe in the knowledge that you’re not about to be bombarded with nuisance calls.”

Where organisations grow wise to the scheme and code their online forms to reject the number, people can add the organisation’s details to the trueCall38 website’s wall of shame.

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