Unannounced inspection reveals 'glowing report' at Erith care home
PUBLISHED: 17:07 14 December 2016
One resident described staff as "lovely"
An Erith care home has been rated as ‘good’ following a surprise inspection.
The Care Quality Commission inspected Shaftesbury Court Residential Care Home, giving it positive feedback for how safe, caring, effective, responsive and well-led it was.
Home manager Barbara Sweeting praised her “amazing team” following the inspection.
She said: “The positive comments in the report from our residents and their loved ones are truly heart-warming to read, so thank you to all the wonderful people who live and work her and everyone who makes up the Shaftesbury Court family.”
the home was highly-praised for its caring nature, with 97-year-old resident Vera Hammond adding: “I love living here, all the staff are lovely are ever so kind, they look after us well and they always find time to sit and chat with me.”