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Wages halved for overpaid’ bank worker

PUBLISHED: 10:44 30 April 2009 | UPDATED: 16:38 25 August 2010

A BANK worker who had her salary halved just before Christmas has taken her employer to tribunal.

A BANK worker who had her salary halved just before Christmas has taken her employer to tribunal.

For three years Barclays bank paid Natasha Keenan, of Forest Road, Erith, double her intended £9,000 a year part-time salary, leaving her around £20,000 richer.

But the 36-year-old said she had no idea she was being over paid and has taken Barclays to an employment tribunal in Ashford after Barclays slashed her salary in half last year.

The customer complaints worker, who started working for Woolwich in Dartford 16 years ago, told a tribunal on Monday that with her experience she thought her pay was correct. Barclays reportedly raised the worker's salary regularly and paid her bonuses.

She told the tribunal: "I work in customer complaints so I know about the tens of thousands in compensation Barclays pay out to customers each year because of errors.

"But as soon as they spot an error that affects a loyal member of staff like me, their attitude changes and I'm thrown to the wolves."

She said her children did not even get their Christmas presents until March due to the salary-cut.

Barclays argued that Mrs Keenan should have noticed the error. A spokesman declined to comment.


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